FAQs

We understand that life happens and sometimes plans change. If you need to cancel your appointment, please do so at least 24 hours in advance. Cancellations made within this window will not incur any fees. However, if you cancel with less than 24 hours notice, a fee of $100 will be charged. Emergencies will be considered on a personal basis

If you miss your appointment without canceling, you will be subject to the full session fee. We value your time and ours, and this policy helps ensure that we can continue to provide the best possible service to all our clients.

No, at this moment we are unable to accept insurance copays but we can still work together! You can use private pay or use your out-of-network insurance coverage if your plan includes “out-of-network benefits”. We recommend calling the 800 number on your insurance card to confirm your coverage details, including any deductibles, co-payments, and authorization requirements. Please note that clients are financially responsible for any payments their insurance company does not cover. If you are using out-of-network coverage, you must pay our full fee at the time of the session.

The frequency of your therapy sessions is truly up to you. We recommend starting with weekly sessions, as this allows us to build a strong therapeutic relationship and address your needs effectively. However, the decision is ultimately yours based on your comfort and goals and will be further discussed in sessions.

In your first session, we’ll spend some time getting to know each other. We’ll discuss your reasons for seeking therapy, your goals, and any concerns you might have. This session is also an opportunity for you to ask questions and get a feel for how we can work together to support your mental health journey.

All sessions are currently held virtually via a secure video platform, allowing for flexibility and accessibility no matter where you are.